Mentors & Sponsors: Do You Have Them?

One reality of professional life is, no one makes it to the top by themselves. To rise through the ranks and break the proverbial “glass ceiling,” two things must happen: First, you will need people to guide you along the way. Secondly, someone already on the other side of that glass ceiling has to see your value and pull you through! For the sake of simplicity Mentors are those who “guide” you through, and Sponsors are those who “pull” you through.

No matter how smart, good-looking, well dressed, or even hardworking you are, without the benefit of Mentors and Sponsors, your full career potential will not be realized. Mentors come in all shapes, sizes, and yes, even colors. Furthermore, there are various types of mentors. Organizational Mentors are those who help you understand the culture and political landscape of the company you work for. Organizational Mentors are essential when you are new to the organization as they can help you learn the do’s and dont’s of the culture. Situational Mentors are those who provide a unique skill that you need to develop. Perhaps you are weak when it comes to understanding financial concepts? In this case you would seek out someone who is a whiz in finance to help develop you in this area. Another key mentoring role is what I call the Wise Mentor. The Wise Mentor is typically someone who is outside of your organization, and has tremendous business maturity. They have “been there” and “seen that!”! These mentors serve as your sounding board. You share career dilemmas, ask for career advice, and basically utilize their wisdom to keep you on track.

Sponsors, on the other hand, serve one main purpose: to represent and recommend you for key roles, assignments and opportunities. The bad news is, while you may ask someone to mentor you, you can’t ask someone to sponsor you! In a nutshell, you choose your Mentors, but Sponsors have to choose you! This is key because the Sponsor is putting his or her reputation on the line whenever they recommend you. They will not run the risk of tarnishing their brand for someone they don’t have total confidence in. While you may not (be)able to ask to be sponsored, there are some things you can do to attract a Sponsor:

1. Be a Consistent Performer: It’s not enough to have one good year at work, you need a track record of success. Potential Sponsors are always on the hunt for those who deliver consistent performance.

2. Be Visible!: Know who the key leaders are in your organization and look for opportunities to rub elbows with them. Maybe at a company meeting, or company outing? No one will sponsor you, if they don’t KNOW you!

3. Be a Team Player: Sponsors like to support those who are more focused on the organizations success, than their own. This doesn’t mean that your focus is all about the company. Rather, you should manage your brand in such a way that the perception is, you win when the organizations wins. Remember, there is no “I” in TEAM!

Finally, don’t limit yourself to seeking Mentors and Sponsors who look like you! Be open and willing to receive guidance, direction and support from anyone who is genuinely will to share it.

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The Rewards of Reflection

Meaning: We started these pearls with the premise that all of us are on a leadership journey of growth and change. If I were to ask you, “Tell me about a time when you learned the most about leadership,” you would likely relate an experience. It might be a “first” or a “best” or a “worst” – but you would have a story to tell. Your stories and your experiences create your own pearls of leadership wisdom. Yet these pearls remain hidden until you think about them. “We do not learn from experience, we learn from reflecting on experience,” said the late psychologist John Dewey. A few moments of reflection or meditation every day can give you the insights to grow and change.
 
Ideas for Action: Even if you’re not the reflective type, you can quickly learn. In April, I was on an executive coaching panel at a professional conference with David Peterson of Google. Peterson, who has written extensively about coaching, extolled the power of reflection and suggested four basic tasks of reflection: To look inward (what am I trying to accomplish?); look outward (what matters to others?); look back (what new things have I tried?); and look ahead (what will I do differently?). That’s it.
 
When I ask someone to take time for reflection, I often hear excuses: “I don’t have the time” or “I don’t like to write.” Yet not all reflections need to be written down, just practiced regularly. Here is Peterson’s formula for building a reflection habit: 1) Daily, for one minute; 2) Weekly, for five minutes; 3) Monthly, for 10 minutes; 4) Quarterly, for 15 minutes; 5) And annually, for one hour. Even if this is all you can spare, you can tap into the power that comes from creating a habit.
 
Consider this: most leadership development programs, seminars or initiatives now build in intentional reflection time (and it’s more than just a minute or two!). There’s sound science behind the practice. Physiologically, according to brain researcher James D. Zull, deep learning arises naturally from the structure of the brain itself. He points out that reflection engages the brain to search for connections — literally — to achieve comprehension. “Even if we experience something, it is hard to make meaning of it unless it engages our emotions,” Zull says.
 
Reflection is particularly important when trying a new skill or having a new experience. Afterward, whether you simply think about the experience or write it down, you begin practicing the type of introspection that’s characteristic of some of the world’s greatest thinkers – and its greatest leaders!
 
Above all, reflection gives credence to the most important voice in your daily affairs: your own. As the late Steve Jobs counseled graduates in his famous 2005 Stanford University commencement address: “Don’t let the noise of others’ opinions drown out your own inner voice.”
 
Take some time today to reflect, to hear your inner voice and to learn. Your ongoing growth as a leader depends on it!
 

MDA’s 30 Pearls of Leadership Wisdom

 
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Pay Attention to Your Attention

               
Meaning: Are you good at multi-tasking? Many leaders are, and the fact is, they have lots of priorities and decisions to juggle, as well as office phones, cell phones, desktop computers, laptops, and/or iPads with all kinds of messages jangling for attention. Yet with so many clamoring stimuli, do you consider your degree of attention toward others, either in large group or one-on-one settings? Those you meet with notice. If you’re giving more attention to the text message that just vibrated your phone than what the person in front of you is saying, you are sending a message about what is most important to you. Instead, consider this ground rule: whatever you are doing in the moment, be fully present for it. By giving others the power of your attention, you send a clear signal: “You matter to me, and this topic is important to me.”
 
Ideas for Action: As a leader, what you say or do matters immensely to those around you – and especially to those who report to you. Just as you expect the full attention of your direct reports during one-on-ones or team meetings, so too do they seek and deserve your undivided attention when presenting information or soliciting your opinion. Be sure you are not short-changing them by being more responsive to a text message than to them. 
           
Many leaders underestimate how much others pay attention to everything they say and do. You’ve probably had the experience of someone saying to you, “Well, you said that…” and being shocked to know that your seemingly offhand comment somehow became gospel. It’s a hard lesson. A newly promoted senior leader said to me, “You mean I have to watch what I say now – I can’t be myself?” Yes, you can be “yourself,” but that doesn’t mean you can say everything that occurs to you. Your words matter a lot; others may repeat them or act on them.
 
Your comments, actions and body language convey powerful cues to others, who look for congruence. For instance, consider the CEO who proudly espoused an “open-door policy” and a desire to hear from others, but then communicated the exact opposite by having his office door physically moved so that his assistant would be anyone’s first touch point. That was a message! Or the leader who spent much of her division meeting regularly checking her iPad in front of her team and answering e-mails, sending a tacit signal that distractions matter more than her team.
 
Eye contact is powerful. We generally don’t think about eye contact as being a leadership skill, but I think it is. You can either get someone to keep talking or be quiet through eye contact or lack thereof. How long do you wish to keep talking when the person opposite you is scrolling through their e-mails? Conversely, how valued do you feel when the person opposite you looks you in the eye and acknowledges what you say?
 
Upon his passing, the late Minnesota Twins slugger Harmon Killebrew was eulogized by fans and players alike, not just for his prodigious home runs, but even more for the attention he bestowed on those around him. “He was a consummate professional who treated everyone – from the brashest of rookies to the groundskeepers to the ushers in the stadium – with the utmost of respect. I would not be the person I am today if weren’t for Harmon Killebrew,” said fellow Hall of Fame player Rod Carew.
 
I know some senior leaders who have banned open laptops, cell phones and iPads from their meetings. Their mantra is, “if you need to step out to make an important call, do it – but don’t destroy the importance of this meeting by being only half here.” That’s a clear message about showing up and paying attention.
 
The word communication comes from the Latin word communicare, meaning to share. By sharing your attention with others, not only do you enhance information-exchange, you set a positive example for others to follow. You have a chance, minute-to-minute to show who and what is important to you. What’s your choice?
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The Leader You Will be Tomorrow is Not the Leader You Are Today!

 Meaning: Great leaders are on a “leadership journey.” They learn, grow, evolve, develop and find new ways to lead in an ever-evolving business environment. While the oft-heard expression, “you can’t teach an old dog new tricks,” may subtly tempt us to opt out of active learning, we have an enormous capacity to change and develop. Becoming a better leader tomorrow means proactively striving to do so today.
 
Idea for Action: While it may seem tough to find time to be intentional about learning, we know practice makes perfect for leadership effectiveness, just as it does for anything worth doing well. Every day we have the chance to learn, if we just take it. Look at the events, interactions, conversations and meetings you will encounter in the next week. How can you tackle them in a new way, rather than just relying on what may have worked (or not) in the past? 
 
Consider creating a meaningful and compelling leadership development plan, focused on one or two areas for growth. Base one of the areas on a strength and find new ways to use it; make the second area something outside your “comfort zone” to help you stretch and grow. Write down and share your goals to increase your likelihood of success. One leader we know keeps a journal of what she has leaned and how she will apply it in the future.  
 
You can advance your leadership journey by making your learning intentional and opportunistic. Here’s to the leader you will be tomorrow!

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Work Life Balance or Managed “Imbalance”?

Attend any professional conference, business meeting or industry luncheon and one topic always comes up…..work life balance. Most often the discussion will focus on the lack of time available for family, friends, hobbies, etc due to the extreme demands of today’s workplace. Having been a corporate athlete for thirty years, I can testify that today’s Workplace is much more demanding than ever before. Not only are we being asked to work longer hours, technology has almost “handcuffed” us to the job 24/7! Think about it? Emails are non-stop, voicemails can arrive at any hour, Smart-phones function as “life support” devices that sit on our nightstands buzzing at all hours of the night! Recently, a colleague’s wife shared that she told her husband that their bedroom wasn’t big enough for her and his Blackberry….one of them had to go!

So what are we to do? In such a competitive workplace the difference between a promotion and a pink slip can be the perception of who is more “dedicated” to the company? Who is willing to work late? Who will spend their weekends in the office to finish the project? If you don’t do it, someone else will, and get the upper hand. Worse yet, your personal brand may take a hit? 

The reality is, there really is no such thing as work life balance….especially, if you expect it to always be a 50/50 split. Rather, I believe that what is more manageable is what I call “managed imbalance”. Basically, managed imbalance is the acknowledgement that there are times that the demands of the job will take precedence, and other times the needs of your personal life will be the priority. Health reasons may dictate that you make time for fitness or eating a proper lunch (not a vending machine hot dog at your desk). Family demands will require you to spend time with an aging parent, a sick child, or attending an event important to your significant other.

Conversely, there will be times that the job will be the priority: the corporate project, the quarterly budget, or the big board presentation. By the way, the higher you are in an organization, the more demanding it will be as to your time. The skill comes in knowing when and how to manage the imbalance! When it needs to be 60/40 in favor of the job, or 70/30 in favor of your personal situation? While this answer will vary by person, I am convinced that all work and no play, is a recipe for unhappiness.

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Thermostat or Thermometer?

Recently, I found myself extremely frustrated at work. Not the normal, ” business as usual” frustration, but the kind that quickly led to a negative state of mind. You could see it in my face, my tone of voice, even in my stride. This sense of frustration was multiplied by the fact that it was not one or two big things gnawing at me, rather, a series of little annoyances. To make matters worse, many of them were things out of my control ( i.e. Inflation, the economy, weather).

However, as I walked around my office I noticed that as the leader, everyone took their cue from me! It was as if, the atmosphere of the office rested on the disposition of the leader, namely, me! If I looked and acted defeated, my associates would pick up on that and begin to panic. If I made negative comments about the business results or the latest industry article, they would become negative as well. This reminded me that as a leader I need to always be aware of not only my IQ (Intelligence Quotient), but my EQ (Emotional Quotient) as well.

Simply put, I had to accept the fact that other’s are impacted by my behavior. And I could choose to be a thermostat, that “sets” the temperature regardless of the outside climate, or a thermometer, that only “reacts”to the changing climate. If you set your home or office thermostat on 70 degrees, it will keep the atmosphere at a constant 70 degrees regardless of the outside climate. Conversely, if we act like thermometers, we will be as hot or cold as our surroundings, and equally unpredictable!

Today, take ownership of your thoughts, moods and behaviors. You want to be perceived as a thermostat……not a thermometer!

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Embrace Change…..Or Else!

I am amazed at how quickly things seem to change. What’s “in” today, can be old news tomorrow. Ironically, most people are change resistant. We find a certain degree of comfort in routine, in knowing that what is today, will be tomorrow. This is true in our careers, our relationships and our businesses. The truth of the matter is, we are all in a state of constant change. People change, relationships change, jobs change, and industries change. So the question is, how do we best deal with change?

In the 80′s a company called Wang was the leading manufacturer of word processing equipment. They saw the advent of the PC and word processing software, but determined that no software package could replace their machine. Have you seen anyone with a Wang business card lately? No, the company is only a memory. As a child, I would often spend hours playing arcade pinball games in the mall. A roll of quarters and I was the “pinball wizard” for an afternoon. Around the time I was leaving high school, this game system call Atari was being sold in stores. Kids could take it home, plug into a TV and play whenever they wanted from the comfort of their bedroom. Arcade game manufacturers didn’t think that kids would ever want to spend hours at home, playing games on a TV or computer!

These businesses, and in some cases industries vanished, due to not adapting to change. Well, you are the CEO of a company called Y.O.U. Everyday change is happening around you. New technologies are being introduced, new ideas are being shared, new roles are being created. How are you reacting? New roles require new skills. Higher level positions require new ways of thinking, new ways of leveraging ideas, technology and human capital.

You may have been successful up until now. Your past skills or degree may have gotten you this far. But as Marshall Goldsmith warns, “what got you here, won’t get you there”. Look for ways to embrace change! Dedicate time each day to read meaningful information (Wall Street Journal, Industry Publications, etc.). Enhance your skills by taking a class online. Attempt to read at least four new business or self help books a year. Will this take time? Yes! Will it require dedication? Absolutely! Today’s leading edge companies invest heavily in R&D……Research and Development! This allows them to proactively embrace change. As CEO of a company called Y.O.U. how much are you investing in R&D?

Change is coming. Embrace it…..or else!

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The Time is Now!

Recently, I spoke to a group of professionals who found themselves in the middle of their careers. Many had ten or more years of professional working experience, but hadn’t realized the career growth they anticipated. A few were committed to still chasing their dreams. Sadly, many others had resigned themselves to the idea that this was as good as it gets.

My reaction was simple: it’s never too late to become who you were born to be! Too often we focus on the past. Past opportunities that got away, past individuals we didn’t connect with, past ambitions we’ve let remain dormant. Well, there is no better time than NOW!

Now is the time to re-commit to your dream! Now is the time to revise your career goals! Now is the time to join that organization, take that class, get that degree, write that book, start that business! Yesterday is behind you, and tomorrow is not promised. All you have is NOW! Make the most of it

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It’s Not About “Luck”

As an executive coach I speak to people all the time about their career plans and aspirations. I am always encouraged that most individuals I speak with are serious about their careers. They have goals to earn more money, buy a better home or automobile, and generally provide a better quality of life for them and their families.

Many times the discussion turns to how others have been more “lucky” at getting that promotion, raise or opportunity than they did. To these individuals, they mistakenly assume that “luck” is the only factor that determines success and who has a bright future. But in my experience, people create their own “luck” by being ready when that promotion or opportunity presents itself.

The reality is, to get that job, promotion or raise, you must be a continuous learner. With such a fast paced, high tech world, you have to keep your skills current to remain relevant. You may have to learn a new skill, take a new course to expand your knowledge base, or earn that degree to better position you for success. The future is coming fast and furious. It will bring with it promotions, raises, and opportunities…..but only for those who create their own luck, by being ready!

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Are You Ready To Make A Career Change? pt.1

Welcome to my first attempt at “blogging”! As a relative old-timer when it comes to using technology, I have been brought into the world of social networking “kicking and screaming”. However, as I travel the country speaking to various groups it has been humbling and flattering to have people ask me,”could you please create a blog”?

As I began to think of a subject, it became obvious that the most frequently asked question I get is, “how did a guy without any grocery experience, get a job as President of a $3 billion grocery chain”? As someone who has spent their entire career in the communications technology and operations space, it is a fair question. Over the next few weeks I plan to share with you not only how I was able to make such a transition, but how you too, can change roles, departments, companies and even industries!

The process starts with doing a complete inventory of your skill sets, documenting your strengths and “lessor” strengths, and looking inward to find your “passion”!  Too often we attempt to make a career change without taking these very necessary steps. It can be humbling to discover your skills are either limited or no longer relevant. It is not easy to admit to yourself that there are areas in which you are not fully competent, or worse yet, incompetent! But without going through this exercise, instead of realizing success, you could be setting yourself up for failure!

Take time this week to document where you are in each of these areas. Be honest, but more importantly, be excited! Excited, because the person you’ll find at the end of this exercise is one step closer to realizing their destiny!

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